hijee Complete Terms and Conditions

1. General Terms

hijee ("we", "our", "platform") provides an online betting and casino service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between hijee and its users ("you", "user").

These Terms apply to the hijee website, application, and all related services. By accessing or using the platform, you agree to comply with all provisions of these Terms. If you disagree with any provision, please do not use the platform.

We reserve the right to modify these Terms at any time. Continued use of the platform after amendments are published will be considered acceptance of the new terms. We therefore recommend reviewing this page regularly.

1.1 Scope of Services

hijee provides the following services:

• Online slot games and casino games
• Live casino table games
• Cricket and other sports betting
• Fishing games and special arcade games
• Bonus and promotion programs
• VIP membership benefits

2. Account Registration and Management

To open an account on hijee, you must provide genuine and accurate information. Opening an account with false information is strictly prohibited and may result in account cancellation.

2.1 Registration Requirements

• Each individual may open only one account.
• The mobile number and email address provided must be active and your own.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• Identity verification may be required when changing account details.

2.2 Account Security

Keep your account password and login details completely confidential. Do not share this information with any third party. You are fully responsible for all activities carried out through your account. If you suspect unauthorized access to your account, notify the hijee support team immediately.

3. Age Verification and Eligibility

hijee is for individuals aged 21 and above only. Use of the platform by minors is strictly prohibited.

• Documents proving identity and age may need to be submitted at registration or upon a withdrawal request.
• Withdrawals may be held until age verification is complete.
• Providing a false age will result in the account balance being forfeited and the account being cancelled.

4. Deposit and Payment Policy

hijee offers safe and fast transactions via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption.

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Use only a payment account registered in your own name to make deposits.
• Depositing using a third-party payment account is prohibited.
• Deposit amounts are generally credited to the hijee wallet instantly. In case of technical issues, please notify the support team.
• We reserve the right to cancel or hold suspicious transactions pending verification.

4.2 Currency

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳). There is no facility for transactions in other currencies.

5. Withdrawal Policy

Withdrawing winnings from hijee is simple and fast. We generally complete the withdrawal process within 1 hour.

5.1 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Any active bonus wagering must be completed before withdrawing.
• Large withdrawals may be held if identity verification has not been completed.
• hijee reserves the right to investigate withdrawals in cases of suspicious activity.

5.2 Processing Time

Under normal circumstances, withdrawal requests are completed within 1 hour. However, if additional verification is required, it may take longer. In such cases, our support team will inform you.

6. Bonus and Promotion Terms

hijee offers various types of bonuses and promotions. Each bonus has specific terms that should be read carefully before claiming.

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus:

• The bonus amount will be added to the initial deposit and a 25x wagering requirement must be completed.
• Withdrawal from the bonus is only possible once the wagering requirement has been met.
• Not all bets in every game may count toward wagering — contact the support team for details.
• Any misuse of bonuses or attempts to collect bonuses through multiple accounts will result in all bonuses being forfeited.

6.2 General Bonus Rules

• hijee reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Users claiming a bonus may not use other promotions at the same time, unless explicitly stated.
• Bonus balances are non-transferable.

7. Gaming Rules and Fair Play

hijee is committed to ensuring a fair and transparent gaming environment. All games use Random Number Generator (RNG) technology, making every outcome completely independent and unbiased.

7.1 Technical Issues

If a game result is voided due to a technical error or disconnection, hijee will attempt to refund the amount of that bet. However, the server record will be considered final.

7.2 Responsible Gaming

We give responsible gaming the highest priority. Visit our Responsible Gaming page to set betting limits, self-exclude, or take a break.

8. Prohibited Activities

The following activities are strictly prohibited on the hijee platform:

• Operating multiple accounts or managing an account on behalf of another person.
• Misuse of bonus benefits or bonus hunting.
• Gaming or transacting through any software, bot, or automated method.
• Money laundering or illegal financial activities.
• Attempting to breach the platform's security systems or hacking.
• Harassing or defrauding other users.
• Exploiting system vulnerabilities or taking advantage of any technical errors.
• Depositing using a third party's name or credit card.

9. Account Suspension and Closure

hijee reserves the right to suspend or permanently close your account in the following circumstances:

• Any violation of these Terms.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to pass age verification or being under 21 years of age.
• Request from a law enforcement agency.
• Account closure at your own request (self-exclusion).

9.1 Closing Your Account Yourself

You may close your account at any time. To do so, contact the support team via live chat or email. Please withdraw all valid balances before closing.

10. Privacy and Data Protection

Protecting your personal information is very important to us. To learn more about how hijee collects, stores, and uses your information, please see our Privacy Policy page.

10.1 Use of Information

• Your information is used only for providing services and identity verification.
• Information is not sold to third parties.
• Information may be shared in response to a legitimate request from a regulatory authority or law enforcement.
• All information is stored securely through SSL encryption.

11. Limitation of Liability

hijee is not liable for the following:

• Games being disrupted due to internet disconnection or technical issues.
• Losses resulting from user negligence or third-party actions.
• Any losses occurring outside the platform.
• If the service is disrupted due to unforeseen circumstances or force majeure.

In any case, hijee's maximum liability is limited to the amount of the relevant transaction.

12. Changes and Amendments to Terms

hijee reserves the right to change these terms at any time. For significant changes, a notice will be provided on the website. Continued use of the platform after changes are made will be considered acceptance of the new terms.

If any specific clause is declared unlawful or invalid, the remaining terms will remain fully in effect.

13. Contact and Dispute Resolution

If you have any questions or disputes regarding these terms, please contact our support team first. We are committed to resolving issues through discussion.

• Live Chat: 24/7 Bengali support available
• Email: [email protected]

For dispute resolution, first notify the support team. If not resolved within 30 days, the submitted complaint will be escalated to our management team.