hijee's Privacy Policy

01 What Information We Collect

hijee collects your information in several ways. The types of information collected are described below:

1.1 Registration and Identity Information

When you create an account on hijee, we collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may use the service)
• Email address and mobile number
• Residential address
• National ID (NID) or passport details (for KYC verification)

1.2 Financial Transaction Information

To process your deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket mobile banking number
• Transaction history and amounts
• Dates and times of deposits and withdrawals

1.3 Automatically Collected Information

Information that is automatically collected while you use our services:

• IP address and device identifier
• Browser type and operating system
• Session duration and page visit history
• Information obtained through cookies and similar tracking technologies

02 Purpose of Data Use

hijee uses collected information only for specific and lawful purposes. We use your information for the following reasons:

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To verify age and confirm identity — this is part of our responsible gaming policy.
• Financial Transactions: To successfully process deposits and withdrawals.
• Service Improvement: To enhance the user experience and evaluate platform performance.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your inquiries and complaints.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotional Communications: To inform you about bonuses and offers with your consent.

We will never use your information for purposes beyond those stated above.

03 Data Storage and Security

3.1 Data Retention Period

hijee retains your information for as long as it is necessary to provide the service or required by legal obligations. Even after an account is closed, certain information may be kept in archives for a specified period.

3.2 Technical Security Measures

To keep your information secure, hijee takes the following steps:

• All data transmission is secured using SSL encryption technology.
• Passwords and sensitive information are stored in encrypted form.
• Firewalls and access controls are in place to prevent unauthorized access.
• Regular security audits are conducted.
• Access to sensitive information is restricted to authorized personnel only.

3.3 Response to Data Breaches

In the event of a data breach, hijee will notify affected users as quickly as possible and take the necessary protective measures.

04 Sharing Information with Third Parties

hijee never sells your information to third parties for commercial purposes. However, information may be shared in certain circumstances:

• Payment Processors: Necessary financial information is shared with bKash, Nagad, and Rocket to complete transactions.
• Technology Service Providers: Necessary information may be shared with trusted technology partners for platform operations.
• Legal Authorities: Information may be provided in response to a court order or a lawful request from a relevant authority.
• Fraud Prevention Agencies: To verify suspicious activity.

In all such cases, third parties are obligated to keep the information confidential.

05 Cookie Policy

hijee's website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help the website remember your preferences.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — these cannot be disabled.
• Functional Cookies: To remember your login status, language preference, and other settings.
• Analytics Cookies: To analyze website usage and improve the service.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some website features to stop working.

06 Your Rights

As a hijee user, you have the following rights over your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can ask us to limit the use of your information.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

07 Privacy of Minors

hijee is a platform intended only for those aged 21 or above. We do not knowingly collect any information from minors. If we become aware that a minor has used our service, that account will be closed immediately and the collected information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

08 Policy Changes

hijee may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the website. Continued use of the service after changes are made will be considered acceptance of the new policy.

The latest version will always be available on this page and the date of changes will be noted at the top.

09 Contact Us

For any questions, requests, or complaints regarding the privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Bengali live chat support available 24/7 on the website

Our support team provides service in Bengali 24 hours a day, 7 days a week. Let us know about any privacy concerns you have — we will respond as quickly as possible.

For more information, visit our Terms and Conditions and Responsible Gaming pages.